PRIVACY POLICY

Last Updated: December 2024

This Privacy Policy describes how BackingX ("we," "us," or "our") collects, uses, and shares your personal information when you use our website and services (collectively, the "Service").

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Service.

1. Information We Collect

1.1. Information You Provide

We collect information you provide directly to us, including:

  • Account information (name, email address, username, password)
  • Profile information (bio, location, preferences)
  • Payment information (processed by third-party payment processors)
  • Communications with us (support requests, feedback)
  • Content you create or share on our platform

1.2. Information We Collect Automatically

When you use our Service, we automatically collect certain information, including:

  • Device information (IP address, browser type, operating system)
  • Usage information (pages visited, time spent, features used)
  • Location information (approximate location based on IP address)
  • Cookies and similar tracking technologies

1.3. Information from Third Parties

We may receive information about you from third parties, including:

  • Social media platforms (if you connect your accounts)
  • Payment processors
  • Analytics providers
  • Marketing partners

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process transactions and send related information
  • Send you technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, and events
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions
  • Personalize and improve your experience
  • Comply with legal obligations

3. How We Share Your Information

We may share your information in the following circumstances:

  • With your consent or at your direction
  • With service providers who perform services on our behalf
  • For legal reasons or to protect rights and safety
  • In connection with a business transaction (merger, acquisition, etc.)
  • With project creators (limited information for fulfillment purposes)
  • In aggregated or de-identified form that cannot reasonably identify you

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your information
  • Portability of your data
  • Restriction of processing
  • Objection to processing
  • Withdrawal of consent

To exercise these rights, please contact us at info@backingx.com.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

8. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our Service after any changes constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

BackingX

Hong Kong

Email: info@backingx.com